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The HomeGoods chain is my favorite and I shop all over in many states and am very familiar with the products and practices of good customer service and providing help. If my only experience in life with HomeGoods would have been today I would never return. The younger...
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2.3
#1111949
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I AM DONE SHOPPING AT HOME GOODS! I have bought the very frequently bought shower curtain I tried to exchange it because in the non florecent lights it was a creamish color and I decided I wanted a different color it was 24.99 for 1 Shower Curtain!! The sticker was...
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1.3
#1111827
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Today I went to the HomeGoods store located at 1155 Mt. Vernon Highway, Suite 900, Dunwoody, GA. I used to shop at this store a lot and spent thousands of money at Homegoods. But today I experienced unhappy shopping experiences. I tried to return a wall decoration...
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2.5
I liked
  • Product variety
  • Product
I didn't like
  • Store manager
#1103888
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HomeGoods - Horrible service.

HomeGoods
#1127185
1.7
Details
Standing in a line to chk out and their 20 people in line. 2 cashiers and the finally called someone up to help. Horrible service on a monday afternoon. People just said forget it and left the store. Cascade station in portland oregon.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Staff
Style and Design
Value for money
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HomeGoods - Elk Grove Store-Horrible

HomeGoods
#1118696
2 cashiers ona Sunday 35 minutes in a line. Will not be back!!!
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Love Homegoods! But Why??!!!!

HomeGoods
#1118066
4.5
Details
I love all things Homegoods! Especially their paintings/pictures. But why?!!! Why do they insist on putting the price tag directly on the glass over the picture??? It never peels off in one clean piece. It takes several attempts. Then I have to clean off the sticky residue. Can they not put the price sticker on the back?? Seems like the logical and customer friendly thing to do!!!
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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HomeGoods - Disrespect

HomeGoods
#1104674
Manager of store disrespect an associate with an disibility. Associate over heard manager discussing disability and negatively speaking
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I went to the store on county line rd in Colorado, the line was long and I waited for about 15 min to get to a cashier. I had a quit for a queen size bed, so the cashier open it and started sticking her hands and arms all up in there like I stole something. When I ask...
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#1086930
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HomeGoods - Price stickers on merchandise
This is the second time Ihave to throw away a purchase because of sticker. It is difficult to get sticker and adhesive off plastic. Last time I soaked article in water but adhesive still I used Goo Be Gone and really scrubbed with sponge. This time I bought an Office...
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4.6
#1085830
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I have always loved Home Goods. I enjoy browsing and almost always find something to buy. I visited your Simsbury, CT. store today and came away not liking the changes and did not like being in the store. Your changes are rather puzzling. You enter the store now and...
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4.0
#1080244
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I am writing a message to complain about an unfortunate, uncomfortable, and embarrassing situation that happened to my husband and I in the London Squares store in Miami, FL. My husband and I have been absolutely disrespected by manager Debbie Whyte. Her actions were...
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1.6
I liked
  • Quality of inventory
I didn't like
  • Lack of customer service and professionalism
  • How unimportant i felt
  • Rudeness by staff
#1062655
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I tried to return two mirrors today without a receipt. They were both in excellent condition and had HomeGoods pricing tags still affixed to the mirror. When they processed them the manager came over and said without a receipt they could not be returned. They must be...
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Anonymous
Anonymous

If you could not produce a receipt, or return the item within 30 days... you have set yourself up to the reality that in the real world your mistake is not subjective to your ...

1.0
Product
#1062510
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I am writing because I have a concern and a complaint. I don't know if this is where this should be address but I need an answer to my question as soon as possible.I am currently in a store MENIFEE CA  and shopping for a home I just purchased. My Husband and I are in...
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Product
#1056968
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Today bought a salt a pepper shaker mill set - was helped by a sales lady.(asked for a shaker set, not a grinder set) At home, after opening the box, discovered it was a grinder set. As I had opened the box to try the mill set, I used Scotch tape to re-seal the box and...
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1.0
I didn't like
  • Customer service
#1033636
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