Being in the interior design business im constantly shopping for my clients. Homegoods is always my go to for unique finds. I really try to not let things get to me, However every time I visit HG they just have poor customer service. I usually ask questions about a...Read more
Stephen Lopatin at the Homegoods in Rockville, MD was extremely rude and disrespectful. He should not be in customer service. The doors to the store were locked approximately 10 minutes prior to the time indicated on the door. Once the exit door opened I asked Stephen...Read more
Homegoods - Disappointed
Shopping at the store in Rockville Centre and the store was a disaster. What a mess!
After I picked out a rug and was told they would bring it up to the register, I shopped for an addition 1/2 hour to 45 min. When I went to register to check out I told the associate there was a rug that was to be brought up for me. A person named Vinny was supposed to...Read more
I didn't like
- Customer service
Homegoods - Mixed Feelings...
I actually went to The store on Germantown pkwy..Memphis..The Counter customer service was awesome..Yet The woman on The floor was so rude mean and nasty I almost left The store..1-18-2018 around 10:00am
Homegoods - Mismarked
One bowl had a price on it. Three bowls were bound together with a price on them. The single bowl matched the bound bowls. A manager was called to the register and he would not sell them as they were priced. He said they were mistagged. I feel the store is liable to stand behind the price tags that were on them. I know other store would. I am very displeased.
Rude employee in Homegoods Olympia, WA. The only reason I'm posting on here because the same employee kept giving me a hard time,when I return stuff in the store. She's even asking me why I'm returning it which I answered. She also asked me if I was selling "RAE DUNN"...Read more
Went to store the other day to return a Christmas gift which was a record that my daughter had bought. I had the receipt. The girl at the register told me I had to take a gift card because they had no cash. I couldn't believe what I was hearing. I asked her to ask...Read more
Homegoods - Lousy service
FRIDAY NIGHT WEEK AND A HALF BEFORE Christmas. Only two cashiers and then one left with more than 15 people in line. Waited ten minutes line did not move and no one was calling for more cashiers. Dropped my items on shelf and walked out. Poor management
Homegoods - African American dolls
I didnt see any African American dolls on display in the Homegoods store in 3601 Oakwood Blvd Hollywood,Florida 33020. When I asked an associate if they had any in stock, she told me that I should go to Big Lots or Kmart.
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