HomeGoods - Cashier Review from Suttons Bay, Michigan
Be very careful before you give your money.
On 8/20/16 I was buying holiday decorations I had 6 items I put the small items first then the last one was a very big turkey.
My total came to $128.20. My cashier had a lot of rapping so while he was busy doing that I got out my cash. $100 bill $20 bill and a $10 bill with 20 cents. The cashier went to hand me one of my items so I put the money down.
He continued wrapping a few more items while I turned around and put the item in the cart he grab the money put it in the till rang it up, as he did this I could see he put in the wrong amount $110.20 before I could say anything he closed the till drawer and said you owe $18. I said know I gave you $130.20 why wouldn't you say I was short and show me now you've close the till and I have no way of proving that I gave you that money. He said you till owe $18. I asked to talk to the Manager.
She would only count his draw to see if it was off. I said why would you put the money in the drawer and close it then tell me I still owed $18 his reply was I thought you were going to use a credit card after that. You don't assume anything you ask before you put the money in the till. I asked the manager to see the video footage and she totally disregarded me and kept telling me that I still owe them money.
At this point I really just had it an ate the $18. DON'T PUT YOUR MONEY! Never will I shop here again.
Also Manager said she would call me on Sunday and I never received a call either way. BAD management to
Reason of review: Problems with payment.
Location: Suttons Bay, Michigan
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