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Recently visited the local HomeGoods looking for area rugs for a new home. We chose the two we wanted and requested assistance removing them from the hangers. After about 15 minutes, a woman named Nancy arrived. We explained that we would be carrying the rugs into the...
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1.0
I didn't like
  • Rude staff
#1009032
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Lubbock store has the the worse Manager, but the employees are amazing you see their excitement and joy in their performance with customers. Manager need some common sense on how praise her employees instead of belittling them. If you want respect you have to earn it...
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#998112
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I bought a picture for less than $20. I noticed it had a small crack in the glass and needed to return it. The manager couldn't "identify" the item in the receipt and refused to issue store credit. Unbelievable. This is a much longer story. I would love to share it...
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2.2
#984226
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HomeGoods - Long lines. Not enough staff

HomeGoods
#1061434
Two days in a row long wait at registers. Need more help. People leaving!! Williamsburg, Va. !!! Nice staff.. just need more help!!!
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HomeGoods - Delivery services!!

HomeGoods
#1059232
3.0
Details
So..just wanted to know why can this company offer delivery services?? I had bought this heavy..large china...and unfortunately had to refund my money because they would have charged me more then what i bought it for..and its so sad that i had to do THAT because i really enjoy shopping at this store..
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Advertised vs Delivered
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Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Homegoods Customer Care Review

HomeGoods
#1039038
1.0
Details
I had the best experience of my life , with cashier Michelle, at farmington utah store. She is hardworking, friendly ad respectful. Dixie is rude, needs a dye job, and always short changes me.... I always have to go back, and argue with her... She is incompetent and rude.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
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Reliability
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Short Review on April 25, 2017

HomeGoods
#1039036
1.0
Details
My name is Lori Swenson and I am a lieing , ruthless. Person making up stories to get employees in trouble like Michelle at the Farmington utah, store.....I am in therapy and I am trying not to lie anymore.....I told them she was rude and huffing and puffing and it was a lye.... so ashamed....
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I was in the port jefferson homegoods last month when I witnessed the manager (stout woman with curly hair who the cashier called up) speaking inappropriately to the employee who asked for her help. It was condescending and made me very uncomfortable as well as the...
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3.0
I liked
  • Shopping
I didn't like
  • Rude manager
#976824
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I was looking for some decorative pillows. I found the exact same pair for my couches and one was marked down from 24.99 to 18.00 but the other pair was not. Being that it was the exact same thing I figured I would let them know and they would take care of the issue....
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Anonymous
Anonymous

yep!..I used to work for homegoods & recently quit. that's one of the biggest things I hated there. everyday I would get people in the same situation as you were in & they d...

2.0
#962398
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I was at the Homegoods store at 34 Airport Square Montgomeryville, PA 18936 around 12pm today. I brought a lamp up to the cashier that I was interested in buying to verify the price as the lamp had 2 different price tags. One tag said "$29.99" and a second tag said...
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1.0
Montgomeryville, Pennsylvania
I didn't like
  • False labeling
  • Ticketed price not actual price
  • Rude staff
#958523
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Home Goods, Henderson location. As much I love their store, it may be my last time I am in there. Announcer: Good evening Ho, Good evening Home, wait do we do it now? Good Evening Home Goods customers, the time is now 9:30 and our store is now closed. Please bring...
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Anonymous
Anonymous

I worked here for 3 months in 2016. You talk about a scam job What a *** *** place to work ! Terrible and deplorable managers ! They only see you as a tool period !

#957196
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I saw and was interested in purchasing a black desk from Home Goods that had some white markings on the desk. I got the item number and called the store manager to see if she would discount the item for the damage. She took a look at the item and told me the markings...
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1.0
I didn't like
  • Manager lying about item
#938713
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How I wish I could give 0 stars to this place. I have been shopping at this location for months, perhaps even over a year, spending thousands of dollars and heck even opened a TJX card, I had nothing but positive experience each time I made a purchase.But all *** broke...
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1.7
I didn't like
  • Product purchased
  • How unimportant i felt
  • Customer service
#936579
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Homegoods - Review in Furniture and Decor category
Bought a light set that was sealed. When i went to put batteries in I realized that 2 out of 3 sockets didnt have contacts.
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2.2
#925088
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